Paul Spiegelman and Why Is Everyone Smiling?: A Culture Built Around Employees
Paul Spiegelman wrote Why Is Everyone Smiling? in 2007 about the Beryl call center culture. A look at his ideas, later books and Small Giants work.
Paul Spiegelman wrote Why Is Everyone Smiling? in 2007 about the Beryl call center culture. A look at his ideas, later books and Small Giants work.