Paul
co-founded Beryl with his two brothers in 1985. As CEO, he oversees
strategic planning and business development for the nation's thought-leading
company in healthcare customer interactions and relationship management.
He is responsible for setting the vision for the company, building
a strong management team, and promoting the unique culture for the
300-plus co-workers. This culture has resulted in Beryl being chosen
as the #2 Best Medium Company to Work For in America, and earned
Paul the honor of being named a finalist for the 2007and 2009 Ernst
& Young Entrepreneur of the Year Award. He also is the executive
director of The
Beryl Institute, the company's thought leadership entity.
Paul is a
much sought-after speaker and is particularly passionate about the
importance of customer service in healthcare. He is a frequent author
whose views have been published in Inc. Magazine, Dallas Morning
News, Healthcare Financial Management, Leadership Excellence,
Entrepreneur and many other noteworthy publications.
While continuing
to lead Beryl, Paul has been named CEO of the
Small GiantsSM Community, a nonprofit organization
dedicated to supporting companies that choose to be great instead
of big. This role is a natural extension of hisfirst book, Why
is Everyone Smiling? The Secret Behind Passion, Productivity and
Profit, which explores how businesses can create the kind
of corporate culture that fosters creativity, builds employee and
customer loyalty, and benefits the company's bottom line.
Paul practiced
law for two years prior to starting Beryl. He holds a Bachelor of
Arts in history from the University of California Los Angeles and
a law degree from Southwestern University. He mentors MBA students
attending Texas Christian University and Southern Methodist University's
Edwin L. Cox School of Business as well as nurse executives in the
Robert Wood Johnson Executive Nurse Fellows Program. He also is
a member of the American College of Healthcare Executives and on
the board of the Entrepreneurs Foundation of North Texas.
For more information about The Beryl
Companies, please visit www.beryl.net.
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